Some early adopters of the iPhone 14 Pro and iPhone 14 Pro Max have reported experiencing a problem that prevents them from being heard at an appropriate volume since the devices’ launch last week. Over the previous three to four days, affected users have reported this issue on Reddit, Twitter, and the Apple Support Community. The majority of consumers reported that their voice on the other end of the conversation sounded distant or quiet after calling someone using CarPlay with an iPhone 14 Pro or iPhone 14 Pro Max.
Users of the iPhone 14 Pro or Pro Max running iOS 16.0.1 have reported the majority of issues, but at least one user said that the problem also appears to affect the ordinary iPhone 14. There have also been comments indicating that upgrading to iOS 16.0 is ineffective.
By using a 2022 Honda Civic and an iPhone 14 Pro running iOS 16.0.1 to make a phone call using wired CarPlay, the problem is brought up. Regular hands-free Bluetooth calls using the same smartphone in the car did not experience the problem.
Unknown as to the root cause of the problem or the number of customers who are impacted, it appears to be yet another fault affecting iPhone 14 devices. Apple has already announced that an update to iOS 16 will be available next week. This update will fix issues with the rear camera on iPhone 14 Pro models violently vibrating in some apps, freezing after a data transfer from another iPhone, and an excessive number of copy and paste permission prompts.
Apple was contacted by us to see if it was aware of this problem, but the corporation did not respond to our request for comment right away. As more information becomes available regarding this problem, including any comments from Apple, we will share it.