For the past few weeks, iPhone users all over the world have been plagued by a frustrating issue. FaceTime and iMessage seem to go out of commission without warning and can’t be restored. As a high-profile victim, Bloomberg’s Mark Gurman has brought the virus to the attention of a wider audience. Even if the virus has spread from Italy to the Philippines, this has shown how far the infection has spread.
My thanks go out to the T-Mobile store employee who immediately activated my phone’s hardware sim. In the first place, this should never have been a problem. They said that other customers had the same problem and that Apple couldn’t help. On May 19th, 2022, T-Mobile and Verizon customers in the United States have reported issues, but no one wants to take the blame. One 9to5Mac commenter noted that Apple places the burden on T-Mobile, but the latter claims that Apple is to blame.
Those who use their iPhone’s eSIM chip, rather than a conventional SIM card, appear to be the only ones affected. Gurman reports that the flaw affects at least three iOS versions: 15.6 beta 1, 15.4, and 15.6. For the most part, it’s a matter of finding a solution that’s both easy and challenging, but I can’t say for sure. ” The simplest solution is to switch to a new physical SIM card, which is what Gurman did. Removing the eSIM account and starting over is the more difficult route. Gurman tweeted, “That’s complicated for most people and shouldn’t need to [sic] be done.” Not being able to send and receive texts is definitely not ideal. It’s not “it just works.”
When T-Mobile ultimately provided a physical SIM, the poster bemoaned, “The really aggravating thing was the finger pointing between Apple and T-Mobile—with neither really helping remedy the issue.” For weeks, I struggled with the same problem. Neither T-Mobile nor Apple could be blamed for my three visits to the Apple shop. It’s still unresolved and I’m unable to be contacted. Customer service was terrible. The 19th of May, 2022 This may not seem like a major concern because most countries have not yet made the switch to eSIM and because there is a straightforward (though rather time-consuming) solution available. In any case, it’s an important warning shot for Apple’s rumoured direction of travel.
The problem would be considerably more prevalent and, therefore, much more easily handled in this hypothetical scenario where iPhone SIM cards aren’t available at all! It’s nevertheless a current reminder that “simplifying” phone design can occasionally make things more complicated in unexpected ways.
According to one analyst, it’s “an issue of “when,” not “if,” whether it comes out in 2022, 2023, or later. Using a regular SIM card would not have worked in this situation because the “simple” fix would not have been possible. You also won’t be able to use a different temporary handset until Apple fixes any communication issues.