Apple claims that a bizarre problem that causes the rear camera on some iPhone 14 Pro and iPhone 14 Pro Max models to vibrate does not require a repair.
When asked whether customers who had already encountered the problem with their new iPhone should go to an Apple Store or an Apple Authorized Service Provider, Apple responded that users should simply update their iPhone once a software update containing a fix is made available the following week, indicating that the problem does not result in long-term hardware damage to the device.
An Apple representative earlier today told MacRumors, “We’re aware of the problem and a remedy will be published next week.” Apple did not release any other information, but it is probable that an update to iOS 16.0.2 will contain the cure.
Following the release of the iPhone 14 Pro and iPhone 14 Pro Max, some users have reported that the main/bottom lens on the back of the device shakes violently when the camera is opened in apps like Snapchat, TikTok, and Instagram. This causes the lens to make a rattling sound and causes shaky video to appear in the device’s viewfinder.
According to YouTuber Luke Miani, the problem made the main lens of an iPhone 14 Pro Max that he was testing unable to focus correctly when used in the future, even in the Camera app. Although Miani said that he was able to swap his iPhone for a new one after taking it to an Apple Store, it’s unclear whether there was any long-term damage. Apple has not disclosed what is causing the problem in its entirety. Both iPhone 14 Pro models have new “second-generation” sensor-shift optical image stabilization on the main lens; nevertheless, this is only conjecture. It’s possible that the stabilizer is malfunctioning for unknown reasons. In any event, the issue ought to be resolved within a few days.
Several other camera and AirDrop flaws that have been discovered on iPhone 14 models since their release are not expected to be fixed in next week’s version.